Privacy notice
Last updated: October 23, 2026
This is a translation provided for convenience. The Spanish version is the official one and prevails in case of any difference.
In short: your data is yours. We only use it to provide the service, we don’t sell it, we don’t connect to your bank, and you can download it or delete everything anytime by texting “excel” or “delete my account” to NUMO on WhatsApp, or from My account in your dashboard.
1. Who is responsible for your data?
José Roberto Hernández Sánchez (“NUMO” or “we”), who operates NUMO by numerikpilot, with address at Carretera Paso de Cortés 3309, Interior 54, Colonia Santa María Xixitla, San Pedro Cholula, Puebla, C.P. 72762, México, is responsible for processing your personal data under Mexico’s Federal Law on the Protection of Personal Data Held by Private Parties (published March 20, 2025) and other applicable rules.
Privacy contact: hola@numerikpilot.com · Phone: +52 55 4515 9460.
2. What data do we collect?
- Identification and contact: name, WhatsApp number and, if you give it to us, email.
- Financial data you choose to share: income, expenses, starting balance, savings goals, when you get paid, payment reminders (and their amount), and the photos, PDFs, statements or spreadsheets you send us.
- Voice notes: we convert them to text to understand them. We don’t keep the audio, only the resulting transaction.
- Usage and preferences: messages you exchange with NUMO, language, country, currency, chosen accountant (avatar), alerts we showed you and your 👍/👎 feedback.
- Business accounts: the type of business you describe and the dashboard settings built from it.
- Shared accounts: who is a member of an account and who logged each transaction.
- Payment data: if you subscribe, Stripe processes the payment. NUMO never receives or stores your card numbers.
- Minimal technical data: the IP address of your requests, only temporarily to protect against attacks (rate limits), without building profiles.
NUMO does not connect to your bank accounts and will never ask for passwords, PINs or verification codes. We don’t collect sensitive personal data; please don’t send us health information or other sensitive data in your notes.
We need your express consent to process financial data, which you give when you accept this notice on WhatsApp before using the service. NUMO is intended for people 18 and older.
3. What do we use your data for?
Purposes needed to provide the service
- Logging and categorizing your income and expenses, including reading your receipts, statements, files and voice notes.
- Showing your summaries, charts, calendar, goals and dashboard; calculating how much you can spend per day until your next payday; building your business dashboard.
- Giving you answers, alerts and savings tips based on your own data (see section 4).
- Sending the reminders and summaries you ask for; converting amounts to the currency you choose.
- Identifying you (your WhatsApp number is your account), keeping your session secure, supporting you and charging your plan.
Secondary purposes (not needed for the service)
- Telling you about NUMO launches, news and promotions.
- Building anonymous, aggregated statistics to improve the service.
If you don’t want us to use your data for secondary purposes, write to hola@numerikpilot.com. Saying no doesn’t affect your service.
4. Artificial intelligence
NUMO uses third-party AI models to understand your messages, read your receipts, set up business dashboards, write your accountant’s alerts and answer your questions. This means that the text of your messages, your receipts and a summary of your numbers are sent to those providers only to generate the answer; under their commercial terms they don’t use it to train their models. Alerts and answers are for guidance only: they can be wrong, they are not financial, tax or investment advice, and they never make decisions for you or with legal effects on you.
5. Who do we share your data with?
We don’t sell or rent your data. To run the service we rely on providers that process it only on our behalf, under confidentiality and security obligations:
| Provider | Purpose | Where |
|---|---|---|
| Meta Platforms (WhatsApp Business Platform) | Receiving and sending your WhatsApp messages | United States and other countries |
| Anthropic (Claude) | Understanding messages, reading receipts, alerts and advisor answers | United States |
| OpenAI | Converting voice notes to text | United States |
| Amazon Web Services | Servers and storage | United States |
| Stripe | Charging your plan | United States and other countries |
For exchange rates we query a public rates service and send it no data about you. In a shared account, its members see the account’s transactions and who logged them. We only share data with authorities when a law or valid order requires it.
6. How do we protect it?
We use administrative, technical and physical safeguards, including: encrypted connections (HTTPS) at all times, dashboard access only through a one-time personal link sent to your WhatsApp, expiring protected sessions, a firewalled server with automatic security updates and encrypted storage, keys kept out of the code, system logs without your full number, rate limits and protected backups. No system is infallible; if a breach significantly affected your rights, we would notify you promptly.
7. How long do we keep it?
- While your account is active.
- If you delete your account, we erase your data from the system right away; backups rotate automatically and disappear within 14 days.
- Data the law requires us to keep (e.g. billing) is kept only as long as the law requires.
8. Your rights
You can access, correct, delete or object to the use of your data, withdraw your consent and limit its use or disclosure:
- Access: text “excel” to NUMO on WhatsApp or use My account → Download my data in your dashboard.
- Correction: edit or delete any transaction on WhatsApp or in your dashboard.
- Deletion: text “delete my account” to NUMO (you confirm by typing DELETE) or use My account → Delete my account. If you own the account, the whole account is deleted and your subscription is canceled; if you are a member of a shared account, only you are removed.
By email: write to hola@numerikpilot.com with your name, the WhatsApp number you use with NUMO, the right you want to exercise and a way to confirm it’s you. We reply within 20 business days and, if applicable, apply the change within the following 15 business days. If you live outside Mexico, you may also have the rights granted by your local law; write to us and we will help you exercise them.
If you believe your data protection rights were violated, you can file a complaint with the competent Mexican authority, currently the Secretaría Anticorrupción y Buen Gobierno, or with the data protection authority of your country.
9. Cookies and browser storage
Your dashboard uses one essential cookie (numo_sesion) to keep your session secure; it lasts up to 30 days or until you log out. Our website remembers your language choice in your browser. We don’t use advertising cookies, third-party analytics or trackers. If you use the option to listen to your accountant, the voice is generated by your browser or operating system; some browsers use their maker’s online services to produce it.
10. Changes to this notice
If we change this notice, we’ll publish the new version on this page with its update date and, if the change is important, let you know on WhatsApp.